Engineering solutions for real-world customer problems
I build integrations, automation, and reliable workflows that bridge customer needs and engineering teams in fast-moving SaaS environments.
About me
I’m a customer-facing engineer with a background in process engineering and over 10 years of experience in regulated environments. Today, I work at the intersection of customers, engineering, and product, designing and delivering technical solutions that help customers digitalise and automate processes. I specialise in integrations and automation: connecting systems via APIs, troubleshooting sync issues, creating workflows, and building scalable solutions with Python, JavaScript, and iPaaS platforms. I enjoy turning complex requirements into shipped solutions, and I’m especially drawn to remote, high-trust startup teams with a strong sense of ownership and autonomy.
What I do
My diverse background across engineering, customer work, and technical delivery allows me to bridge people and systems and ship solutions that scale.
- APIs, Webhooks, Sync jobs
- Python & JavaScript scripting
- Workato & workflow automation
- Data mapping & reliability
- Logs, traces & reproductions
- Fixes, workarounds & runbooks
- Pattern spotting across issues
- Root cause analysis
- Technical discovery & solution design
- Cross-functional collaboration
- Enablement, docs & rollouts
- Remote, async-first ownership